Contact Our Support Specialists
Our support team is available to help with questions, account-related issues, technical concerns and general feedback. Choose the contact option that suits your enquiry, and include any relevant account details so we can direct it to the right team. For account security, never share your password or full payment details by email. Customer support is available around the clock, while specialist teams can assist with general, affiliate, payment and privacy enquiries during their stated working hours.
| Department | Contact |
|---|---|
| Customer support | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Payments | [email protected] |
| Privacy enquiries | [email protected] |
| Telephone support | +44 161 496 2847 |
| Working hours | Customer support: 24/7; specialist enquiries: Mon–Fri, 09:00–18:00 |
Email Assistance
Email is the preferred way to contact us about detailed requests, account-related issues, or anything that needs an explanation or supporting documents. Include a clear subject line and make sure your contact details are up to date so we can review your message and get back to you without unnecessary delays.
Contact Form
Response Time
Cleobetra support is available around the clock through live chat and email. Live chat is usually the quickest option for questions about games, bonuses or your account. Most support inquiries are answered within one business day. More complex requests, including payment or verification issues, may take longer depending on the details and any checks required.
Feedback
Have a suggestion or idea for improving the site? We’d love to hear from you. Share your feedback about the games, promotions, payments, or any part of your experience. Our team reviews every message carefully and uses your comments to help improve the service and make the website easier and more enjoyable to use.